PRIVACY POLICY Last updated: August 1, 2022

Thank you for choosing to be a part of our community at Twisted Retreat (“company,” “we,” “us,” or “our”). Your personal information and your right to privacy are very important to us and we are committing to protecting any personal information you provide us. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at

The confidentiality of our customer’s private information is important to us. Please read below for a full explanation regarding the personal information you have submitted to us. When you visit our website our website, and use our services, you trust us with your personal information. We take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and Services.

This privacy policy applies to all information collected through our website (, and/or any related services, sites, sales, marketing, or events. We refer to them collectively in this privacy policy as “Sites.”

-What information is collected? We are the sole owners of information collected on this site. We request minimal information only to register and maintain your account as a Twisted Retreat customer and/or to maintain you as a subscriber on our mailing list. We collect the following information when you sign up for a subscription: e-mail address, full name of recipient, shipping address, phone number (optional), billing information (credit card number, billing zip code, billing country, and CVC; which are necessary to make purchases).

-How does Twisted Retreat use your information? Twisted Retreat uses collected information for transaction and shipment of your orders as well as for e-mails as a primary means of contact with information and occasional promotions. You may unsubscribe from e-mails at any time via the link at the bottom of your e-mail titled “Unsubscribe.” No information that is voluntarily given will ever be sold, rented, published, or disclosed to third parties or for marketing purposes. Twisted Retreat uses personal information to give a quality customer experience. E-mails are our primary source of communication with you. We will send you notices, updates, and administrative messages regarding purchases, renewals, and cancellations. E-mails may also be used to contact you personally if we find errors with your account (for example, any typos resulting in invalid information). If you have signed up for our mailing list (subscribers are automatically added to e-mail lists), you will receive occasional promotional e-mails; you may unsubscribe at any time via the link at the bottom of your e-mail. This will result in the removal of your e-mail address from our list. If you have not completed a purchase but have left a purchase in your cart, you may receive e-mails encouraging you to return to the website to complete your sale. Send any concerns you may have regarding this to

-Cookies and data collection. Small amounts of information- such as IP addresses and/or browser and device characteristics is automatically collected when you visit websites (including This information does not reveal your specific identity (like your name or contact information). This information is primarily used to maintain the security and operation of our Sites, and for analytical purposes such as keeping track of contents in your shopping cart and to track preferences. You may disable cookies by altering your browser settings.

-How do we keep your information secure? We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we ensure or warrant the security of any information you provide us or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed by unauthorized persons or hardware or software failure. Users must accept all risks associated with data transmission on the Internet (and thus on, including potential interception of personal information while in transit. Please read our Terms and Conditions to assure you fully understand what you are agreeing to by using and viewing our Website or making any purchases through Twisted Retreat.

Please contact us should you have any questions or concerns regarding the Twisted Retreat Privacy Policy. You may contact us by emailing us at If you have other questions, please check out our FAQ page or our Terms and Conditions page.